Bosses of chain businesses go undercover to their own stores in various locations and various jobs around the store and interact with the employees. Depending on the employee's impression, it will prove to the boss how important t...
Episodes
Season 4 - Episodes
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S04E01Modell's Sporting Goods
Aired: 2012-11-02
Show details expand_moreModell's Sporting Goods CEO Mitchell B. Modell goes under cover.
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S04E03Cinnabon Inc.
Aired: 2012-11-16
Show details expand_moreCinnabon Inc. President Kat Cole goes under cover.
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S04E07Kampgrounds of America (KOA)
Aired: 2013-01-11
Show details expand_moreKampgrounds of America CEO Jim Rogers goes under cover and witnesses a staff member being confronted by a difficult guest.
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S04E08Moe's Southwest Grill
Aired: 2013-01-18
Show details expand_moreMoe's Southwest Grill President Paul Damico goes under cover and encounters a pushy restaurant supervisor.
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S04E09Boston Market
Aired: 2013-02-01
Show details expand_moreWhile Boston Market Chief Brand Officer Sara Bittorf is under cover, she terminates an employee and struggles to manage a busy drive-thru window.
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S04E10O'Neill Clothing
Aired: 2013-02-22
Show details expand_moreWhile he is undercover, O'Neill Clothing CEO Toby Bost is in a difficult position when an employee crosses the line.
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S04E11Squaw Valley
Aired: 2013-03-08
Show details expand_moreCEO Andy Wirth, of Squaw Valley and Alpine Meadows, goes under cover and posts warning signs on the top of an unsafe cliff; Olympic gold-medalist Jonny Moseley participates in a ruse with Wirth.
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S04E12Fatburger
Aired: 2013-04-05
Show details expand_moreWhen Fatburger CEO Andy Wiederhorn goes under cover he learns that some employees are dealing with payroll issues and broken equipment.
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S04E13ADT
Aired: 2013-04-12
Show details expand_moreWhen ADT Chief Marketing and Customer Officer Tony Wells goes under cover, he struggles to make a sale and deals with a life-or-death situation when answering a call.